Terms & Conditions


1. General terms and conditions
1.1 These general terms and conditions of sales are applicable to and are part of all sales agreements concluded by Calipseo B.V. (Bussiard.com) as seller of interior design goods and/or contractor regarding interior design services (hereafter: “Bussiard”).
1.2 Bussiard does not accept any general terms and/or conditions of Customer (hereafter: “Customer”), except if and in as far as any condition or conditions have been accepted by Bussiard in writing.
1.3 If Bussiard’s order confirmation contains any conditions which deviate from these general conditions, the condition in Bussiard’s order-confirmation will prevail.


2. Agreement
2.1 All offers and quotations of Bussiard are without obligation and valid until 30 days after the date of being made. 
2.2 All (on-line) sales by Bussiard are confirmed by Bussiard in writing (by e-mail or fax or regular mail), and eventually approved and confirmed by a signed sales contract. 
2.3 The Customer  is also deemed to have accepted Bussiard’s order if he has requested the execution of the order. 2.4 Any (order) confirmation(s) from the Customer  which deviates from Bussiard’s order-confirmation, are only binding to Bussiard if Bussiard has accepted such deviations in writing.

3. Price and terms of payment
3.1 The price in Bussiard’s order-confirmation is set fixed and inclusive of 21% Dutch VAT (if applicable: for orders outside the European Union no VAT is charged). 
3.2 All taxes and excises of any nature whatsoever now or hereafter levied by governmental authority, whether federal, state or local, either directly or indirectly, upon the sale or transportation of any goods covered, shall be paid and borne by Customer. 
3.3 Bussiard is entitled to increase the price retroactively if the cost price determining factors have been subject to an increase. These factors include, but are not limited to: production costs, raw and auxiliary materials, energy, products or materials obtained by Bussiard from third parties, taxes, levies, governmental charges, freight costs and insurance premiums. Bussiard shall notify Customer of such increase.
3.4 Set-off or retention of payment by the Customer  is not allowed, unless Bussiard confirmed in writing that set-off or retention of payment is allowed by Customer .
3.5 Customer  shall be deemed to be in default without reminder or notice of default if it fails to effect payments due. Default interests may be charged at an annual rate of 12%. 
3.6 In all cases Bussiard’s remains, without any restriction, owner of the goods until the moment that the Customer  has fulfilled all commitment(s) and payment(s) in full has been received by Bussiard. 
3.7 Upon completion additional storage fees of 1% of the total invoice price per week (with a minimum of EUR 50,- per week) will be charged to store merchandise if outstanding invoice balance is not paid in full and shipping arrangements have not been made within ten business days from the date of product reception from Bussiard. The 1% charge will be compounding each week until outstanding invoice is paid in full and shipping arrangements have been paid. 
3.8 Bussiard is entitled to command a minimum of 100% payment in advance against online sales of the goods. For orders of an amount of EUR 6.000,- or more, Bussiard is entitled to command 50% payment in advance and 50% before shipment of the goods. 
3.9 Bussiard is, regarding projects with a value up to EUR 150.000,-, entitled to command a minimum of 60% payment in advance against the start of the services for the project and/or the sales of the goods, 35% payment four weeks before the completion of the services and/or the sales of the goods and 5% payment within 4 weeks after the completion of the services and/or the sales of the goods.
3.10 Bussiard is, regarding projects outside the Netherlands, entitled to command a custom made payment proposal.
3.11 There are no warranties with the goods and/or services of Ethic Chic. When issues arise, Bussiard reserves the right to determine whether a replacement or repair is most appropriate.

4. Delivery and delays
4.1 Bussiard is entitled to partial shipment of order. Each delivery can be seen as a separate contract. It is Customer ’s responsibility to insure that goods will fit through doors, windows and/or lift. Prices include delivery by a standard truck service, delivering at the ground floor and without unloading goods from the truck, to be done by the Customer . Therefore, no installation or trash removal services are provided by Bussiard. Transit time depends on the particular situation. 
4.2 Bussiard shall be released from the agreed delivery dates and periods to the extent that and as long as circumstances occur, which substantially impede performance. All difficulties, irrespective of their nature, the sphere and segment of the supply chain in which they occur, such as force majeure and acts of god (e.g. flooding, ice, loss of harvest, et cetera) export and import restrictions, problems in production, problems in procuring commodities, disruption of operations (breakdown of equipment or machinery, fire, et cetera), strikes, shortage of personnel or any similar actions, states of emergency or loading and transportation difficulties are deemed to be substantial impediments to performance.
4.3 In the event of a substantial impediment to performance under clause 4.2, Bussiard is entitled to rescind the contract with immediate effect without damages or extend the agreed delivery period by the duration of such impediment and time required to make adjustments or to be able to deliver. If such an extension period will be longer than five months, than Customer  may rescind the agreement. If continuation of the agreement appears unreasonable for either party before the extension period has expired, that party may rescind or terminate the contract. Bussiard shall give notice to the Customer  of the duration of the extension period. 
4.4 In case of extension of delivery, Bussiard is entitled but not obliged to supply goods equivalent to those agreed with Customer  or to replace failed deliveries with 
third-party goods of equal value and quality within the extension period. 
4.5 In case Customer  is in default with any obligation under the agreement with Bussiard, than Bussiard is entitled to postpone delivery by the same number of days as Customer  was in arrears in addition to a reasonable period for making appropriate arrangements. Bussiard is also entitled to suspend its own obligations as long as Customer is in default. In case Customer  comes subject to bankruptcy law, Bussiard may either suspend any obligations or cancel further deliveries; any loss or damages incurred by Customer ’s default is for the account of Customer . 
4.6 Because of applicable E.U. law Bussiard is entitled to request Customer  for duly certified copies of custom’s documents, certifying that the goods delivered by Bussiard have been put into free circulation in the country of destination outside the E.U. Customer  will hand these documents upon first request by Bussiard. 

5. Examination and conformity to specifications
5.1 On delivery the Customer  shall examine the goods and/or services and verify that the delivered goods meet all contractual requirements. 
5.2 Any complaints about the delivered goods and/or services should be made in writing and should reach Bussiard not later than seven (7) days of the date of delivery or the end of the services and within seven (7) days from the date of discovery of any non-conformity of the goods or the services. The use of the goods shall be deemed to be an unconditional acceptance of the goods and a waiver of all claims in respect of the goods. 
5.3 Duly specified complaints do not affect the obligation of Customer  to pay the price for the goods and/or the services. Upon receipt of a notice of defect, Bussiard is entitled to suspend all further deliveries and/or services until the complaints are investigated and established to be unfounded and/or refuted or until the defect has been totally cured.

6. Right of return
6.1 When ordering at Bussiard, a cooling off period of 14 calendar days after delivery is applicable, unless explicitly excluded by Bussiard. The Customer  has the right to return the goods delivered on the following conditions:
(i) the goods must not be damaged. The original package must be available; (ii) the goods must be in a state for re-selling by Bussiard; (iii) after receipt of the returned goods by Bussiard, the order will be canceled. Any amount already paid by the Customer will be returned within 30 days of cancellation to the account of the Customer from the original payment. (iv) cancellation of orders must be made in writing to Bussiard. The following goods are explicitly excluded from the right of return: (i) goods ordered for business projects;
(ii) custom made goods. Such specially ordered and/or customized goods cannot be returned.

7. Transfer of risk and property
7.1 The risk of the goods shall pass to Customer on delivery.
7.2 In case delivery of goods or services is suspended, pending payment by Customer , as well goods which delivery is wrongfully rejected or not accepted by Customer, shall be held and stored by Bussiard at the risk and expense of Customer.
7.3 The ownership of the goods shall not pass to Customer and the full legal and beneficial ownership of the goods shall remain with Bussiard, unless and until Bussiard has received payment in full for the goods and/or the services, including all secondary costs, such as interest, demurrage, charges, expenses, et cetera.
7.4 In the event of termination of the agreement with Customer , Bussiard shall, without prejudice to any other rights of Bussiard, be entitled to require immediate
re-delivery of the goods for which it may invoke the retention of title.
7.5 Until payment for the goods has been done, Customer is entitled to use the goods solely to the extent required in its ordinary course of business, and, to the extent possible, shall (i) keep the goods separate clearly identified as goods of Bussiard;
(ii) notify Bussiard immediately of any claims by third parties which may affect the goods; and
(iii) adequately insure the goods.

8. Liability
8.1 In case liability of Bussiard is established, such liability is limited to the loss or damage which was foreseeable at the time the contract was concluded up to a maximum amount equivalent to the purchase price agreed with Bussiard. Under no circumstances Bussiard shall be liable to Customer for any other kind of special, incidental, direct or indirect, consequential or punitive damages or loss, cost or expense, including without limitation, damage based upon loss of goodwill, loss of business, loss of sales or profits, work stoppage, production failure, impairment of other goods or otherwise and whether arising out of or in connection with breach of warranty, breach of contract, misrepresentation or otherwise.

9. Waiver
9.1 Failure of Bussiard to enforce at any time any provision of these conditions, shall not be construed as a waiver of Bussiard’s rights to act or to enforce any such term or condition.

10. Limitation of action
10.1 No action by Customer  shall be brought unless Customer  first provides written notice to Bussiard of any claim alleged to exist against Bussiard within thirty (30) days after the event complaint of first becomes known to Customer  and an action is commenced by Customer within twelve (12) months after such notice.

11. Governing law and jurisdiction
11.1 All disputes that arise from or in connection with the agreement and further agreements resulting there from, will be subject to the exclusive jurisdiction of the competent court in Amsterdam, The Netherlands. 
11.2 The agreement is solely governed by Dutch law. 
11.3 The applicability of the U.N. convention on contracts for the international sale of goods (CISG), concluded in Vienna on the 11th of April 1980, is excluded.

13. Compliance with laws and standards
13.1 Bussiard makes no promise or representation that the goods and/or services shall conform to any law statute, ordinance, regulation codes or standard (“laws and standards”) unless expressly stated in Bussiard’s confirmation or in the specifications. The goods and/or services may be subject to requirements or limitations under laws and standards in the country of delivery of the goods and/or the services. Customer  shall be exclusively responsibly for: (i) ensuring compliance with all laws and standards associated with its intended use of the goods and/or the services; and
(ii) obtaining all necessary approvals, permits or clearances for such use.

14. Intellectual property
14.1 The sale of goods and/or services to Customer shall not convey any license or right under any intellectual property rights, relating to the compositions and/or applications of the goods and/or services, and Customer expressly assumes all risks of any intellectual property infringement by reason of its importation and/or use of the goods and/or the services, whether or not in combination with other materials or in any processing operation.